Shaun Glaze (They/Them)

Chief Consulting Officer

What happens when you mix a data nerd with someone passionate about social justice and reaching diverse communities? Me. I'm Shaun Glaze and I’m the Chief Consulting Officer for Inclusive Data, LLC. With over 10 years of research experience, I have a proven track record of helping people reach their target audience on the government and private sector level. 

I love listening to people's stories and finding ways to make the data lift up those who are seldom heard. Agencies and non-profits generally come to me with questions like, "How can I reach people who speak a language other than English?" "What can you tell me about People of Color (POC) who live in this area?" "Is there any data that can help me end disparities for these communities?" "Is this data- and if so, what can I do with it?" Through a conversation about their goals, I guide clients towards how to ask the right questions to get the information they need to make the right next steps. I bring some of this same skillset to my work on the Black Brilliance Research Project - the world's largest Black community-led participatory action research.

I work with small and mid-size teams for public agencies, non-profits, and private clients. I particularly enjoy multidisciplinary collaborations where people are used to speaking multiple languages or relying on different jargon. Basically, I like to mix it up. There is no one-size-fits-all magic to a stellar collaboration. Technology can help, though. I include tech experts as well as folks who are less familiar in discussions about how to set up databases, project management, and online tools to facilitate effective and accessible communication. Together, we can come up with a solution that works best for each context.

One of the things I love about consulting is how it allows for us to try something new- to push ourselves to provide more accessible services and to deepen relationships that improve our quality of life. When I'm working with transportation agencies or health departments on racial equity analyses, we're talking about how to ensure investments are supporting historically marginalized people and communities. We're talking about how to connect people to the places and communities they value. 

 

KATHLEEN PÉREZ (SHE/HER)

 

Deputy Director of Research and Development

Hi! My name is Kathleen Pérez. I am an advocate at heart and a descendent of hardworking farmers from Mexico and the US. With a background in public health, I am dedicated to community program design, research, and administration.

 

Eric Glaze (He/Him)

Director of Operations

Who do you call when you want help growing your business into the powerhouse of revenue you always knew it could be? Me. I’m Eric Glaze and I’ve been working in operations for over 10 years with extensive experience in telecommunications and technology applications. I’m passionate about learning the latest and greatest strategies and technologies so that I may incorporate it into my work to help solve my client’s everyday issues.

Integrity is part of everything I do. Clients often come to me with questions like, "How soon can we get this done?" "Can you work with me around my specific situation?" "How do we fix this?" Through a conversation about their goals, I work with them to get things done right the first time and set them up so they can seamlessly take their next steps in their business ventures.

I work with commercial, entrepreneur, and residential clients. Most of the work I do is with minimal direction, but I also have experience working on large teams with overlapping responsibilities. It is important to me that our teams’ function efficiently, and I have experience managing operations and personnel to achieve key performance targets.   

One of the things that keep me passionate about my work is that I love technology and realize what a difference it can make. When businesses don’t utilize tech to its fullest or when they miss solvable problems caused by a faulty internet connection, or a slow computer I immediately want to help. We’re talking about how people connect to the family, friends, and services they care about- the backbone of our lives and businesses. Especially in this day and age it’s more important than ever to be able to quickly get the latest news and information to both stay competitive and stay safe.

 

Loren Jones (She/Her) 

Operations Specialist

Hi! My name is Loren Jones. I am an operations specialist with a passion for helping businesses connect with consumers in a meaningful, profitable, and engaging manner. I have over 7 years of experience in the customer service industry, paired with a robust administrative and office management background. Whether I am at work or home, I am always striving to put a smile on everyone's face and make their day a little more effortless. I put my heart and skill into everything I do. My superpower? Communicating important, detailed information in a way that is easily absorbable and beneficial to my clients and their customers.

I love that I am in a unique position to use my robust skillset to help businesses surpass their goals. My customer-centered focus allows clients to thrive by ensuring critical communication, products, and services reach their customers. I enjoy using data, technology, and social strategy to grow my clients' brand and strengthen their marketing efforts.

Throughout my career, I have been driven by an intense desire to quickly and efficiently help my clients run a successful business. I approach every job with the goal to always provide a new, and fresh approach to client services to help businesses better serve their customers and exceed their goals.

As marketing, consumer sales, and customer service become increasingly online, it is only natural that I would take the adept communication skills I have developed over the years and bring those to the social media forefront.  

 

We are a Certified Minority Women Business (MWBE), Disadvantaged Business Enterprise (DBE), and Airport Concessionaire Disadvantaged Business Enterprise (ACDBE), find us in the directory here!