Last Updated: May 19, 2023
1. Personal Information We Collect:
We collect the following personal information from our customers:
- Email address
- Business name
- Business type (non-profit or for-profit)
- Funding desired
2. How We Collect Personal Information:
We collect personal information through the following means:
- Website forms
- Account creation
- Newsletter sign-ups
- Subscription pages
3. Purpose of Collecting Personal Information:
We collect personal information for the following purposes:
- Processing orders
- Providing customer services and support
- Sending promotional offers
- Sending SMS messages for marketing or communication purposes
5. Sharing of Personal Information:
We do not share customers' personally identifiable information with third parties, except for the purposes of sending SMS messages. We use Klaviyo and our CRM as third-party service providers to send SMS messages. These providers adhere to standard compliance policies to protect customer information.
6. Protection of Personal Information:
We maintain reasonable safeguards to protect the personal information we collect. This includes storing information on secure servers and limiting staff access to personally identifiable information.
7. Retention of Personal Information:
We retain customer information for up to three years from the customer's last purchase or interaction, unless otherwise requested.
8. Opt-Out and Unsubscribe:
You can opt-out or unsubscribe from receiving SMS messages at any time by texting STOP or UNSUBSCRIBE to the designated SMS number.
9. Customers' Rights:
You retain all rights to your personal information. If you wish to access, update, or delete your personal information, you can do so by updating your self-service profile or by contacting us at firstname.lastname@example.org.
10. International Data Transfers:
We do not transfer personal information outside the United States. If any information is sent to us from outside the United States, it will be transferred and processed in accordance with applicable U.S. laws and regulations or the laws and regulations of the recipient's country/region.
We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at email@example.com, and we will promptly remove the information.
12. Data Breach:
In the event of a data breach, we will follow industry norms to minimize the impact and notify affected customers promptly once the breach is discovered and resolved.
13. Automated Decisions and Profiling:
We may use automated tools to support decision-making or analyze customer profiles based on the data we collect. These tools help us improve our services and enhance your overall experience.
14. Updating Personal Information:
You can update your personal information through your self-service profile or by contacting us at firstname.lastname@example.org.
15. Inquiries or Complaints:
If you have any inquiries or complaints regarding
your personal information, please contact us at email@example.com.
16. SMS Sending:
We send SMS messages to our customers for marketing or communication purposes. The information collected for SMS sending includes your name, email address, business name, business type (non-profit or for-profit), and funding desired. We obtain your consent for SMS messages through a double opt-in process, where you confirm your enrollment in SMS communications.
17. Additional Practices:
There are no additional privacy-related practices specific to our e-commerce business.
800 5th Ave #101-704
Seattle, WA 98104
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